This article originally appeared on HAP’s website. Read more here.
Health Alliance Plan (HAP), a Michigan-based, nonprofit health plan, was named a “Best Insurance Company for Medicare Advantage Plans” by U.S. News & World Report. HAP is one of only three insurers in Michigan to earn the prestigious recognition.
The U.S. News & World Report award is based on data provided by the Centers for Medicare & Medicaid Services (CMS), a division of the U.S. Department of Health and Human Services. The annual Star Ratings given out by CMS measure the experiences Medicare beneficiaries have with their health plans based on quality, service and member satisfaction, and are designed to help consumers make informed choices about the quality of Medicare Advantage plans. HAP’s Medicare Advantage HMO and Medicare Advantage PPO both earned 4.5 Stars (out of 5) from CMS. Only insurers with an overall rating of 4.5 or higher are included in U.S. News and World Report’s list. To learn more about U.S. News’ methodology, visit health.usnews.com.
“Honors like these, from both U.S. News & World Report and our recent 4.5 Star rating by CMS, reinforce HAP’s commitment to keeping our members at the center of all we do,” said Michael Genord, M.D., HAP President and CEO. “HAP is committed to providing members with an exceptional customer experience and quality care – every single time.”
HAP is the only Michigan-based insurer to achieve a 4.5 Star rating for its Medicare HMO the last two years in a row, and the only Michigan-based insurer to achieve 4 stars or higher for both HMO and PPO Medicare plans each of the last three years.
To learn more about the ways that HAP’s Medicare Advantage plans provide exceptional customer satisfaction, visit www.hap.org.back to blog