Is it an emergency?
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When should I go to the emergency room?
It’s important to get the right care at the right time. Emergency care is meant for serious or life-threatening problems. This includes injuries from a bad accident or severe pain that will not go away. When this happens, call 911 go to the emergency room (ER). Some hospitals call it the emergency department (ED). They offer the same services.
Not every health issue needs emergency care. Using the ER when it is not an emergency can lead to higher costs and longer wait times. You have other options. For most routine care, start with your primary care provider (PCP). If you can’t see your PCP, urgent care can help. Many urgent care centers are open early, late and on weekends.
How do I tell if I need emergency or urgent care?
Don’t wait too long to get medical care. If your problem isn’t life‑threatening, but you are concerned and can’t see your provider soon, go to an urgent care clinic. If your condition puts your life in danger, go to the emergency room (ER).
When to go to the ER
You need to go to the ER when you have:
- Choking
- Chest pain
- Trouble breathing
- Severe burn or heavy bleeding
- Loss of consciousness or a “blackout”
- Sudden loss of vision or blurred vision
- Sudden weakness or drooping on one side of the body
- Poisoning or overdose of medicine, illegal drug or alcohol
Reminder: This list is only a guide. It doesn’t include every possible emergency. If something feels serious or life‑threatening, go to the emergency room (ER) right away.
What to do when you need emergency care
First, call 911 or go to the nearest ER right away. If you can, also contact your PCP. Be sure to let your doctor know as soon as possible after you receive treatment. Once your condition is stable, emergency staff should try to contact your PCP. Your doctor knows your health history and helps arrange your care. Your PCP should handle your follow-up care.
When to go to urgent care
You can go to an urgent care center when you have:
- Minor cuts, burns or injuries
- Sprains and strains
- Coughs, colds, sore throats and migraines
- Fever or flu-like symptoms
- Ear infections
- Allergic reactions (not life-threatening)
- Rashes or other skin irritations
- Mild asthma