Over the month of March, we are promoting the inspirational women who lead Michigan’s health plans. Nearly half of MAHP member plan presidents/CEOs are women and influence the future of health care for residents around the state.
Courtney is the President of Markets for Commonwealth Care Alliance® (CCA), a not-for-profit, integrated care system influencing innovative models of complex care nationwide. In this role, she is responsible for extending the CCA mission to improve the health and well-being of people with significant needs, both in Michigan – under the CCA Health Michigan brand – and in markets across the country.
Courtney has more than 20 years of experience in healthcare policy, strategy, and operations, first joining CCA as chief operating officer in 2016. In that role, she matured health plan operations and IT strategy, growing membership 70% over a five-year period. During that same period, revenue (CAGR) increased by 19% and net income (CAGR) by 7%. Courtney also spearheaded CCA’s first expansion beyond Massachusetts and oversaw the launch of the organization’s Medicare Advantage plans.
Over the course of your time as a leader of your health plan, what has been your proudest accomplishment?
Over the past 20 years working in healthcare, my proudest accomplishment has been mentoring young women to succeed in their careers. I believe it’s critical that we invest time in building the skills of the next generation of leaders; when we can see the results of that work, it is incredibly rewarding.
What would your advice be to a young woman who is entering her career?
I would advise women early in their careers to maintain your authenticity and stay true to your values and beliefs. I would also advise that you always appreciate your skills and what you can offer, which in turn, will give you the confidence you need to succeed.back to blog