Michigan Association of Health Plans

Gov. Whitmer Coordinates Statewide Response to Baby Formula Shortage

This release is from The Michigan Office of the Governor. Read more here.

LANSING, Mich. – Today, Governor Gretchen Whitmer announced action that the State of Michigan is taking action to address the nationwide baby formula shortage. The governor brought together the Michigan Department of Health and Human Services (MDHHS), including the Women, Infants, and Children Program (WIC), the Michigan Department of Agriculture and Rural Development (MDARD), and Michigan Attorney General Dana Nessel to ensure parents who need formula get the resources and support they need to provide for their babies.

“Today I spoke with Abbott leadership and offered support to help get production back on track,” said Governor Whitmer. “I will do everything I can as governor to boost baby formula production, getting it from factories to store shelves and into people’s homes. I know how anxious parents must feel right now, and it’s crucial that they have confidence that a product is safe for their babies. I urge federal leaders to use every tool at their disposal to boost formula production. We’re tackling the shortage head-on in Michigan and working with our federal and private sector partners to fix supply logistics and ensure every baby has what they need.”

“Additionally at the state-level, I’ve taken action to lower costs and put money in people’s pockets. We’ve sent out $400 auto refund checks per vehicle to every Michigan driver and I proposed tripling the Earned Income Tax Credit in my budget to deliver a $3,000 tax refund for over 730,000 Michiganders, directly benefiting half the kids in Michigan,” Governor Whitmer added. “I will continue staying focused on lowering costs on essentials like formula, groceries, and gas for families by putting more money in their pockets and work with anyone to tackle supply chain challenges impacting Michiganders.”


The Department of Attorney General’s Consumer Protection Team is committed to identifying and investigating any instances of price gouging related to the shortage.

“While we have not seen a significant influx of complaints thus far, my team will remain vigilant in ensuring this shortage isn’t compounded by illegal business practices that will only inflict additional harm on parents of infants right now,” Michigan Attorney General Dana Nessel said. “If you suspect instances of price gouging, please report it to our office so we can take appropriate action.”

Complaints can be filed online through the Department of Attorney General.


MDHHS released new guidance to help parents navigate the dos and don’ts as supply chains challenges and recalls resulted in limited supply around the country.

Graphic showing formula shortages dos and don’ts.

DOS: The department recommends that families do consider trying another brand of formula as most regular baby formulas are enough alike that most healthy babies can switch without problems. It is important that babies be fed an appropriate substitute if their usual formula is not available. All standard infant formulas for healthy babies meet the same FDA high standards for quality and nutrition.

DON’TS: The department recommends that families don’t feed their babies homemade formula, or ‘water down’ formulas to stretch them out, as these are unsafe practices.

If you have concerns about infant formula, contact your health care provider or FDA at 1-888-INFO-FDA (1-888-463-6332), or file a report online at MedWatch. Contact your child’s healthcare provider if you are unable to access the formula your child needs.

Learn more safety information on infant formula by clicking the following link:



In response to the Abbott recall, Michigan has temporarily expanded access to alternate formula options that qualify for WIC assistance, to ensure families can use their benefits on formulas readily available. Approximately 85% of formula-fed WIC participants are affected. The most up-to-date information on WIC’s response to the formula recall can be found at Michigan.gov/WIC.

Michigan notified clients with food packages that contain potentially recalled formulas and directed them to step-by-step instructions on what to do for benefits already redeemed, unredeemed benefits, and special formulas.

Michigan WIC staff are available to guide WIC clients to stores where a certain formula has been recently purchased. Some families may need to consider a formula change to one that is available, and in these cases, it is recommended families talk to their health care provider or WIC clinic for the best options.


The U.S. Department of Health and Human Services has set up a website to ensure Americans have accurate, up-to-date information about baby formula. Learn more about the federal response by clicking here: https://www.hhs.gov/formula/index.html

Baby Formula Manufacturer Hotlines

MyGerber Baby Expert: call 1-800-284-9488

Abbott’s Consumer Hotline: call 1-800-986-8540

Reckitt’s Customer Service line: call 1-800 BABY-123 (222-9123)

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