Michigan Association of Health Plans
‑ Position Available ‑
POSITION: Deputy Director Communications, Media Relations and Commercial Market Affairs
REPORTS TO: Executive Director
This position is responsible for assisting and working with the Executive Director in carrying out the Mission, Vision, and Strategic Plan Objectives of the Association. The position will be responsible for the administration of programs, support functions, special projects, support for member commercial market products, managing and improving external communication flows, public relations, and other duties as assigned by the Executive Director. This position may be designated in charge of the organization’s daily activities in the absence of the Executive Director. This job description is not designed to be all-inclusive and other duties may be assigned as needed by the Executive Director.
Education: Bachelor’s degree, preferably in area related to health policy or health administration. Advanced degree in health administration, health policy, business, law or related field is preferred.
Relevant Experience: This position requires at least five years’ experience with a focus in health insurance product management/development, marketing, or regulatory affairs within a health plan, Third Party Administrator, government, or related healthcare setting. In addition, experience and knowledge in copywriting, proofreading and editing. Following experience is preferred:
- At least three years’ experience in healthcare operations.
- Experience in commercial insurance product development, rates and form approval process, or commercial insurance product marketing.
- Experience in public relations and external communications.
Relevant Knowledge: Must have a working knowledge of the regulatory environment of health insurance in Michigan generally and managed care specifically, a knowledge of state governmental operations and structure, knowledge of Michigan Health Plans and the issues they face, and a general understanding of the role and function of state level trade associations in Michigan.
Skills: Requires existing relationships or the ability to quickly establish them with the Michigan Department of Insurance and Financial Services. The position also requires the ability to successfully manage major initiatives and projects affecting the members of the Association, perform public speaking and other external communications assignments advancing the strategic objectives and policies of the Association, assist in development of internal budget and financial projections for association management, compose concise written documents, familiarity with common word processing and spreadsheets, possess general organizational skills.
MAHP Membership: This position will work closely and successfully with the Association’s member plans’ chief executive officers and senior professional staff on concerns impacting the operation of health plans in Michigan. Most interactions occur with commercial product development teams at member health plans, as well as with plan’s public relations staff.
MAHP Governing Structure: This position will work closely and successfully with the Association Board of Directors, Association committee chairs and committee members in carrying out the strategic vision and objectives. Will serve as lead staff for the Insurance, Competition, and Exchange Committee, the Public Relations Council, the Summer Conference Planning Committee, and ad-hoc committees as instructed by the Executive Director.
State Government: This position will work closely and successfully with appropriate State Executive Administrative personnel, Legislative Leaders and legislative committees based on assigned responsibilities and will be designated liaison with the Department of Insurance and Financial Services.
Public: Contacts with the public involve public speaking, media contacts concerning assigned responsibilities, managing the Association’s digital presence, public social events, and meetings with external organizations.
Other Organizations: Works with consultants retained by MAHP and be designated liaison with other statewide organizations.
MAHP Staff Supervision: Will be responsible for coordination (and supervision in the absence of the Executive Director) with other MAHP internal staff and external consultants to assure that MAHP committee and association projects are completed in consistent manner.
PERSONAL AND PROFESSIONAL ATTRIBUTES
The successful candidate will possess a wide range of needed personality traits, work habits, and social skills necessary to perform effectively within the organization. This individual will possess both personal and professional integrity, strong communication skills, and a professional appearance and presentation.
Specifically, the following knowledge, skills, and abilities will be required to be successful in this position:
- Honest and a high ethical team player.
- Strong people management and leadership skills. Ability to communicate and work well with people at all levels.
- An extremely organized, disciplined, hands-on and process-oriented leader who is not afraid of digging into details when necessary.
- Initiative, self-confidence, good judgement, and the ability to make decisions in a timely fashion.
- Highly engaged, energetic, focused, and execution oriented.
- Willing and able to roll up sleeves and do hands-on work one minute and discuss strategic positioning and the “big picture” the next.
- Strategic vision and thinking. Ability to position the organization for the future, looking beyond the present situation to conceptualize key trends and identify changing market demands.
- Strong business acumen, intelligence, and capacity; able to think strategically and implement tactically.
- Strong work ethic; achievement-oriented; motivated beyond personal interests.
- Open leadership style. Actively seeks out and supports collaborative thinking and problem solving with others in the organization. Does not view collaborative dialogue around decisions as a personal attack on abilities.
- Problem-solves and approaches work from a “return on investment” perspective.
- Knowledge of how decisions impact all aspects of the business. Approaches her/his work as an interconnected system. Ability to understand major objectives and break them down into meaningful action steps.
Policy Formation: Develop proposed policies within assigned area of responsibility for consideration by the Executive Director or assigned committee or Board of Directors.
Planning: Develop and propose recommendations that may be considered in the Association’s Annual Strategic planning documents and periodic issue papers. Direct Association’s digital presence and coordinate social media messaging. Manage annual conference theme, content, and presenters.
Decision Authority: May commit Association support or resources subject to areas prior approved by Executive Director.
Budget and Finance: May be responsible for administering Association expenditures within assigned Committees or projects according to the approved budget. Assist in providing input for the development of the annual MAHP budget.
Supervisory Responsibilities: Will supervise or direct consultants working on Association projects and may supervise other Association employees as assigned by the Executive Director.
Supervision Received: Expected to perform assigned responsibilities with initiative and without the need of day‑to‑day supervision. Frequent and informal consultation with Executive Director will take place as needed and an Annual evaluation of performance by Executive Director will be performed.
Other Relevant Aspects of Position: Requires occasional travel, evening, and weekend work to meet requirements of meeting with the public, state, and federal agencies. Attendance at conferences within and outside Michigan. Other duties as assigned.
Benefits and Compensation: This position receives various benefits, including health insurance, disability coverage, participation in 401(k) with employer contributions, paid time off (vacation/sick leave), paid holidays, and participation in annual employee performance bonus program. Salary is negotiable.
Please direct all inquiries to: Christine Sundell
Michigan Association of Health Plans
Csundell@mahp.orgback to blog